[Known Issue] Promotional/Advertisement Videos
HellOw everyone, You may have noticed that the promotional/advertising videos on the Pass purchase page hasn't been working lately. The team is aware of this issue and is currently investigating the issue. I'll update this topic as soon as the issue is resolved. The videos are still available in the Android & iOS Howrse apps. Thank you for your understanding and patience while we continue to investigate this issue. Happy Howrsing! The Howrse Team
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In a few months this issue will be a year old... What should we get it for it's first birthday present?
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In a few months this issue will be a year old... What should we get it for it's first birthday present? Hmmm.....How about a lump of coal?
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gee whiz!!
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And another month slips by......
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Welp, I think it is safe to say that this will not be fixed in the near future.
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is it just me or did Ow not say that he was going to update us weekly? my forum says the last message Ow sent was on January 16!! over 2 months ago, whats going on Ow
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is it just me or did Ow not say that he was going to update us weekly? my forum says the last message Ow sent was on January 16!! over 2 months ago, whats going on Ow Hi, I'm sorry if there was any misunderstanding. My message on the 16th was meant to let everyone know that I would update this thread when I receive additional information about this issue - not that updates would be given weekly. There are no additional updates at this time, unfortunately. However, the team is still looking into and working on this.
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In a few months this issue will be a year old... What should we get it for it's first birthday present?
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Is this ever going to be fixed? If it doesn't work at all and no one is going to fix it why not just remove it entirely? Then no one is waiting for a fix...
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What should I do when it says 》 check the dictionary?
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And another month slides into a year since the promotional/advertising videos have worked for me.
Someone is working on it.....please, I think not. 
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Is it possible to access them from the mobile version?
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I can't on mine. It says the feature is turned off.
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Is it possible to access them from the mobile version? Recently, it's been working for me, actually. Not sure why all of a sudden. I'm on an iPhone if that helps.
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Is this ever going to be fixed? If it doesn't work at all and no one is going to fix it why not just remove it entirely? Then no one is waiting for a fix... because it works on mobile and it would not be fair to them because this whole thing of it not working does not affect them. Plus this is how they get sponsors because they need money so.
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Its almost been a year what should we get for its birthday
My vote is that we all abandon Howrse for a month: not completely but only to where we long on for like 5 mins to take care of a horse so you can keep up your streak any maybe doing obj for the obvious reasons but not spending any form of money on it and being like: "Hey, y'all need to not just sit on your backsides and watch us play when there are problems that need to be addressed." What y'all think? We could even go for longer.
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I was also pretty bothered by this issue previously, but I think your best bet for a solution is downloading howrse on your phone and using it for the promotional videos (: The gameplay itself isn't very optimal but just being able to watch the videos does have its perks.
My app does sometimes crash after the videos but the moment I get back I'm able to get my rewards..
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Hello, everyone! Could you, please, help me with pulling my competitions?
They are about 3 days old, and have great difficulty. So I think, 10 days of pulling with strong horses and it will be good enough to be pulled normally by other players. The name of equestrian center is "Sleepy world". Thanks)) I really appreciate your help))) 
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I don't even know why they have this thread because they are certainly not doing ANYTHING to fix the promotional/advertising videos.
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What should I do when it says 》 check the dictionary?
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So is this why its reading my adblock as on? It isn't and idk how to fix that, seems like the website hasn't figured it out yet either?
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Is it possible to access them from the mobile version? Yes it works on mobile version.
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I can not believe this has been going on for almost an entire year.
I use this promotional video to get coloured tack which i need on some of my daily objectives. Sometimes i can not finish my daily objectives because i do not have the coloured tack. so therefore i am losing some of my free passes. How is this fair to the loyal players that are still here? Are we going to be reimbursed for the things we are missing out on because they can not and apparently will not fix this problem? Please do not tell me it works on mobile. I do not have any mobile devices. (i know that is shocking) I want this to work on the device i play on. the one i am most comfortable playing on. this company is not being very transparent about what is going on and what exactly the issue is. i deserve to have an answer. One that truly answers my question about whether or not i should continue to play and support this game or finally give up. too many BAD changes has changed on often i play and how stingy i am with buying things on this game. a WHOLE YEAR is more than enough time to fix this problem. PLEASE HELP
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Look, if you have a near server-wide issue with the reward videos, maybe don't advertise watching videos to get rewards at the top and bottom of each page!
I have ad-blocker on (I turn if off to watch those videos) and I constantly see that purple banner with the exploding chest mocking me. If you can't offer something, stop advertising it!
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how you gonna update it regularly with a discord but now fix this? Unfair
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