[Known Issue] Performance Issues



HellOw everyone,

You may have noticed there are some performance issues occurring when you're trying to care for your horses.

I'd like to assure you that this is a top priority for the team. They are hard at work to resolve these issues as soon as possible.

So the team can fully investigate and resolve the issue, we would like to ask you to send a ticket to Contact Us providing any and all information you can.

Here are some good examples of things to provide:
- When does the issue start, date/time?
- How long did the issue last?
- What were you doing when the issue started? (Caring for horses, blupping, etc.)
- What kind of connection does the issue occur on? (Home internet, mobile data)
- What version are you playing on, Classic or Mobile?

Thank you in advance for your understanding and patience while the team investigates this issue.

Happy Howrsing!
The Howrse Team
EchOw
  • Posted messages: 887
  • Karma: 10 points
It's the same for me! Also on mobile.
《Bee》
  • Posted messages: 45
  • Karma: 10 points
Hello guys. Please remember that the team is doing their best to fix these errors. It also takes
time to fix these. So everyone, please be understanding.
Voctory’sTrophy
  • Posted messages: 11
  • Karma: 10 points