the co man changes aren't there...guess howrse doesn't want a 0 star rating...

^^ they are not currently live on this server - when they are, they will appear in the change log.

Is there any information on the exact times/hours the game will be down on Wednesday the 18th? I got the official PM this morning, but -


"Keep in mind that during the extended maintenance on Wednesday (July 18th), it will be impossible to play the game or use our support system."


It doesn't say when it's going off-line, but it would be good to know whether one's usual log-in time will allow sufficient time to do their normal game maintenance. Also, with the 'extended maintenance' phrase, are we to understand they don't know how long the game will be down?

I think it was mentioned in the previous PM it will be down for 15 hours.
My guess is it will go into maintenance at a rollover from 17th to 18th.

I'm on CEST and it's going to be down from 4am - 7pm for me. Pretty awful times imo and a super long maintenance.

An official game PM? The one I referenced was sent/received @ 5 something AM this morning and I don't have one previous to that. I guess if it's going into maintenance at rollover time, a regular morning log-in won't happen.

It was in the initial message i believe but the wording was confusing (well to me), we think it starts at 3.00am UK time (it's 20.56 here presently) but please don't quote me on this as my brain was well fried by it all My plan is to just keep trying to log in when i think it's over and see what happens!

It was the plus two i have problems with


Hello,

We are reaching out to you today to let you know that there will be an extended maintenance for your server and our support system on July 18th, 2018. The maintenance period will last from 04:00 GMT +2 to 19:00 GMT +2, which means you won't be able to play the game or contact us. You can use the time converter here to see when exactly this is for where you are located.

Furthermore, on August 14th,2018 our payment services will be unavailable as well due to an extended maintenance starting at 04:00 GMT +2 lasting until 19:00 GMT +2. While you will be able to play the game during the down-time, you won't be able to make any purchases.

Warmest Regards,



The Howrse Team

The full text of the PM I received is:



[Hello,


We are writing to let you know that the changes to the account sharing feature are being added, and that they’ll be online as of this tomorrow (July 17th).


Keep in mind that during the extended maintenance on Wednesday (July 18th), it will be impossible to play the game or use our support system.


Best Wishes,


The Howrse Team]


As you see, there is no reference to what hour it would be going down. That's what spurred my original question. The only other reference I could find to the maintenance/down-time was in an official PM on July 11th, which included this:


"A couple weeks ago you may remember we contacted you about an impending change to the account sharing feature. We are now writing to let you know that the changes below will indeed made, and they will go online next on July 18th. Along with the extended maintenance on the 18th, there will be an additional small maintenance the day before."

I still don't see a time/hour for when the game will be down for me.

Hey I was wondering if anyone knew which promo is starting next.

message i quoted was sent out On 11th July 2018 09:02

@ haffyfan

The July 11th PM I quoted was received at 5:06 AM, with nothing further - later, or in addition to - to indicate any hour or time of day. Perhaps your later one at 9:02 AM was for mods?

Talk about communication! If they mess up the Prix again, they're going to have a lot of very unhappy players, including me!

The time sent is probably local time dependent on time zones.

I received identical messages on same date on my other accounts on uk, AU and CAN servers so it went out to all.

Hello,

We are reaching out to you today to let you know that there will be an extended maintenance for your server and our support system on July 18th, 2018. The maintenance period will last from 04:00 GMT +2 to 19:00 GMT +2, which means you won't be able to play the game or contact us. You can use the time converter here to see when exactly this is for where you are located.

Furthermore, on August 14th,2018 our payment services will be unavailable as well due to an extended maintenance starting at 04:00 GMT +2 lasting until 19:00 GMT +2. While you will be able to play the game during the down-time, you won't be able to make any purchases.


Warmest Regards,


The Howrse Team


This is what i got?

This is a screenshot of the July 11th pm I received:



And the one we got this morning:



The timezone is given weirdly but I am presuming it means 02.00 UTC to 17.00 UTC (though why they couldn't use UTC to start with, I don't know), which in the UK is 3 am to 6 pm.

I still maintain, I received both official PM's and neither had any mention of any times. Neither the one on the 11th, nor the one today.

Does anyone know when the

I'm pretty sure

GMT+2 is Daylight Saving Time in France, so I suppose it makes sense to them, but I agree if they'd just given the time in UTC it would be simpler for the rest of us.

As a person in the UK, giving a time related to GMT makes sense to me

Got an email that the maintenance is delayed anyway...

What is the

They rotate them in HOPs, GCs, and TCs if memory serves.