Did you check your reserve? Maybe it took a while to get sent, but I've personally never had any problems with the Item Exchange. Go to your History of Items as well to see if it says the HOP was taken from your account as a result of an exchange.

I keep opening them but after at least 5 I still haven't gotten a prix ticket yet

i got mine on my first try but i never use it

I got a Cascade in my HoP just now !

Got cascade : )) and she's Bred : )) excited : ))

I got a p.stone in one, a.tears in the other and carrots in the last. Probably going to try some more later though...

Wow I clicked by accident on buying a hop, I just wanted to check on Cascade.
And cascade was in it ahahaha :-) Thats what I call luck.
Previous 5 HOPs gave me 3 divines. Im happy.

The bad HOP luck strikes yet again. 18 passes in total to get one... Ouch.

Still not certain why I never learn.

So I tried two more, more carrots in the first and and a fertility wand in the second.

For me even more worse - 32 passes and 7HOPs from inventary to get 1 Cascade..wanted her with today birthday! ..Really expensive it gets out for me

Ouch Angel, that's a real bummer. and I thought my luck was shocking!

Whoop 2 passes and one HoP later ! The was the cheapest and quickest divine I've ever gotten from a promo. Lol

woo hoo! Got a Cascade! That makes up (sort of) for getting skunked in the Lottery. Getting lots of tickets, getting nothing back I want or need. I have enough carrots, thanks!

You know, it took me a lot of HoPs to get that ticket. Good luck to you.

I got Cascade from 7th HOP, I'm so happy that I didn't have to use all the passes I got from my creation

CASCADE!
Aftter using 12 HOPs and 19 passes - worth it.

Wish Howrse realized how ridiculous some people have it. I've spent 30+ or so passes on golden fleeces and hops, and got nothing. Like really? I want a refund. Don't give me carrots and apollos lyres when I put my passes into your promos. -.- done trying for Cascade

3 HoPs from inventory and got my Cascade ^^ Hope others have some luck

I used mt 5 Hops i had and the best thing i got was a A Lyre i never have luck with the luck items

Cannot believe I have just found the divine Cascade in my first H.O.P! *-*

You opened a HOP and received:

Horn of Plenty
2 000 Equus
50 x Oats
10 apples
2 aging points
You've found Cascade, who will be added to your account within a few minutes!

Ok, I think that may well be my official best HOP ever. I won a 90 day limited HOP in the lottery, thought what the heck, let's try it and not only got Cascade first time, but also a replacement HOP that doesn't have an annoying time limit on it!

My Snowflake is happy, he has a new mate, and my Geyser is soon to have a new baby brother. :3

Same! I used my HOP from the Lottery with the 90 day limit and thought, heck, why not? Maybe I'll get lucky. And I did! I have welcomed Cascade to my Divines

Philosopher's Stone
2 000 Equus
50 x Oats
3 x Carrot
2 aging points
You've found Cascade, who will be added to your account within a few minutes!

Second try!

Well. That's encouraging. -_-
Helios' Ray
3 000 Equus
50 x Oats
2 x Carrot
3 aging points

HOPs just don't like me much. At least this time I got a BMI, though.

This is what I got.

1 000 Equus

3*** Classical Bridle

150 x Fodder

10 apples

3 aging points