Problems with VIP and ephemeral horses?

Hi, sorry to bother everyone, I'm trying to work out if these issues are isolated to just me or if other people are having them. I seem to be having two different issues (I have submitted a support ticket but I know it can take days or more before a reply and I'm trying to work out if it's just me or if others are having the problem, and if there's any way to fix it! I'm assuming probably not but I'm desperate enough to try)

Problem 1: I bought two street art packs on July 22nd which included the VIP membership for 1 month (so I had 2 months + 1 extra day won from my Altair). However today I seem to have lost some VIP perks, e.g autofeeding isn't working (weirdly auto comps is?!). If I go to the button top right it says "Pegasus account expires on ?". So different parts of the site seem to think my account is Pegasus, and a few areas think it's VIP. I've never had this bug before so I'm a bit upset that it's happened when I've paid real money for the VIP access default smiley :(
I did look under the VIP perks checkbox page and nothing was checked. I re-checked the boxes but it didn't do anything. So I'm at a bit of a loss on what to do. The fact that it says Pegasus account expires on followed by a question mark instead of a date makes me think it must be a bug on the site end, but I'm desperate enough to ask here in case anyone knows how I might be able to fix it, as I've already lost nearly a full day of my VIP which I paid for default smiley :'(

Problem 2: Not sure if this is directly related to above or separate but the ephemeral horse breeding cost didn't reset for me today. The horses are all awake again, but it wants 64,000 equus to breed them, so I can't breed any ephemeral horses today at all. Extra upsetting as against my better judgement I paid for the season pass default smiley :'( so now I'm going to fall behind in the ranking which I was trying to increase and paid real money for. I'm pretty devastated as it's not often I can afford to do this default smiley :(
Is this happening to anyone else? I'm assuming not, but does anyone know how I can fix it?

I'm 99.9% sure all of it is a site bug that I can do nothing about but I thought I may at least try here just in case anyone could help me.

Thank you so much for any answers, I really appreciate your time.
~Ace
Spitfire Ace
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All I can say is what contact us will tell you

Try clearing cache/cookies/history of the browser you use or the app
Try a different browser
make sure your browsers and device are up to date
If none of that works then I can't help with anything else. This is out of our hands and all we can tell you is to go to contact us, which you already have.
Sentry
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Hello,

We're sorry to hear that you're facing these issues.

Support is the right place to report technical problems. Since you already reached out to them, I will be closing this topic.

Thank you for your understanding!
AmOwzing
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